SPAUG Newsletter October 2002

SPAUG Editor: John Buck, Co-Editor: Mildred Kohn
SPAUG Publisher/Business Manager: Susan Mueller & Yuko Maye
SPAUG Co-Webmasters: Stan Hutchings & John Sleeman


TABLE OF CONTENTS


Notes from the Prez

by Jim Dinkey


At an informal survey at the last General Meeting, it was interesting to see the demographics of the Club.

First of all, about 13 persons were using XP on their (probably new) machines. That means that about 37 still had Windows 98 (or Me) still going. So penetration of the XP operating system is only about 25% - even after a year of being on the marketplace in a monopoly environment. I have been tangling with XP all during that year and, while some things like first-time connecting to the net is better, finding long-standing functions and support items is quite difficult. It is all there, but my knowledge of Windows 2000 doesn't seem to help that much. The good side is that, because it is essentially NT rewarmed, it does seem to crash less frequently.

Your speaker for October, Robert Reavis, is the Project Manager of the BART Translink® ticketing operation. He was placed in the position of getting the fare collection system in and operating on essentially zero notice. It should be informative. To provide some feedback, would each of you who have been taking BART during the transition to Translink, e-mail me your experiences so I can have some questions ready to go?

The October meeting is our 20th anniversary. We are going to try to celebrate and recognize the chain of Presidents who have assured success of SPAUG over the years. We propose to honor them, if we can find them, on October 30, just before the meeting. The Presidents and their spouses will be hosted at dinner at the Crowne Plaza Cabaña across the street from the Elks Lodge just before the meeting. SPAUG members are invited to join.

At the last Planning Meeting, we discussed how to get in touch with the past presidents and the list we came up with is woefully short. If any of you can e-mail me with at least a name and hopefully additional information, I would be most appreciative.

Recently, I needed to set up PCAnywhere. PCAnywhere allows a user to operate a remote computer over phone or network lines. This means that you won't have to travel out of town each time there is some modification to be made to a machine that you have given to your relatives or friends. To get this type of program operating, one almost needs to have a laboratory setup on the dining room table to assure success whenever the true locations are miles apart. My point is that you must plan ahead whenever the need arises for this type of program. In this particular case, two phone lines were needed. Eventually, a call for help required a cell phone to be employed as a third means of communications. Part of my particular problem was a FAX machine that would intermittently get in on the act. Who would have guessed.

And finally, my perennial pitch for everyone to do their backups. All of you have heard of the companies that ceased to exist after 9-11 because their records were all in just one place. I'll settle for just a Ghost backup onto a second drive in each machine, or at least to a USB hard drive. Both ways assure that a head crash does not wipe out the backup. My recommendation is the usage of a Ghost to create your backups onto a separate drive. It is fast and well worth 10 minutes of your time. Merely grabbing your data files does not make up for the 6 hours needed to recreate and update your disk image to before the crash. Please buy your copy of Symantec Ghost AND USE IT! Remember how simple and fast Ghost was as it was demonstrated at the September meeting.

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25 September General Meeting Notes

by Stan Hutchings

Presentation

Matt Berg of Microsoft gave a very interesting presentation on Windows XP and some of the applications and hardware that work with it. Stan Hutchings has a tape of Matt's presentation. If you missed the meeting, or would like to review the presentation, contact Stan and he'll lend you a cassette.

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Wednesday 2 October Planning Meeting Notes

by Stan Hutchings

Wednesday 2 October 2002 the Planning meeting was held at Jim Dinkey's home. Attendees: Jim Dinkey, John Sleeman, Dick Delp, Patricia Corrigan, John Buck, Stan Hutchings.

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HOW TO AVOID IDENTITY THEFT

by Stan Hutchings from an article at THE MOTLEY FOOL www.fool.com

The Motley Fool has lots of good investment and money-saving advice, on all kinds of topics. Here's a recent example. You can sign up for a weekly newsletter that covers different financial topics. Check it out, you'll probably find several topics of interest to you.

If you find that your good name and stellar credit rating is being dragged through the mud, here's what to do.

  1. Report the theft with each of the three major credit bureaus (they all have fraud centers). Ask that a "fraud alert" be placed on your file. Also request that no new lines of credit be granted without first seeking your approval. You'll be asked to record the incident(s) in writing, and include copies of any documents (e.g., a police report, correspondence with your bank or other creditors) to be used as evidence. Here's contact information for each major credit bureau:
  2. Close accounts that have been fraudulently accessed or opened. To do so, contact the security departments of the appropriate creditors or financial institutions. If you open any new accounts, put passwords on them (and don't use the obvious ones like your mother's made name, your Social Security number, or the first six digits of your deceased great aunt-in-law's phone number).
  3. File a report with local police, or the police where the identity theft took place. Be sure to get a copy of the report (or report number) in case the bank, credit card company, or others need proof of the crime.
  4. Be a tattletale. The FTC provides an ID Theft Affidavit that can help you organize and accurately record your complaint. All three major credit bureaus and most of the large lenders accept this form as notice from you. You can also call the ID Theft Clearinghouse tool free at (877) ID-THEFT (438-4338) to report the theft. For more information on how to deal with credit-related ID theft, check out the ID Theft website. If the crime involves your Social Security number, call (800) 269-0271 or visit the Social Security Administration website. www.consumer.gov/idtheft/affidavit.htm

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