SPAUG Newsletter October 2003

SPAUG Editor: John Buck
SPAUG Publisher/Business Manager/Publicity: Susan Mueller
SPAUG Co-Webmasters: Stan Hutchings & John Sleeman


TABLE OF CONTENTS


Notes from the Prez

by Jim Dinkey

Where does one go to get help with your computer?

The are lots of sources, not all of them you would think of immediately.

One of them is Google. It is the first place I go when I have a definable and urgent problem. Often it fails because I am unable to spend the time to get the problem defined finely enough in terms that Google can use to find that particular miniscule area of inquiry. Often there are terms of the trade that I don't know to use, and part of the problem is to merely learn enough of the lingo that I can ask the question in terms that make sense to the algorithms of the pages of Google.

Then there is the shotgun approach to handling problems - buy books by the foot and start searching.

Small books, called magazines, are a valuable resource. They are more current than books by a large margin. I have been championing Smart Computing for SPAUG members as it seems especially timely and thorough with the articles it presents. If you subscribe and use the code 8592, SPAUG does get a miniscule portion your subscription.

In addition to the above, another magazine that is not well known is Maximum PC. It specializes in revealing the most powerful computers and their innards and accessories. Well worth the investment.

Then there are the newsletters like Woody's Windows Watch. This particular one romps over the Microsoft Operating System. Other Woody's discuss at length Office and E-mail. View at it at: www.woodyswatch.com

ZDNet's Anchor Desk has a newsletter and CNet has one to name a very few. Look around for support newsletters. Hank Skawinski likes TechRepublic, which is aimed at corporate-level gurus who are responsible for multitudes of computers.

When I need books, I often go to a used book store central clearing house like Alibris. Why buy new when you can get the same books at 20% in good condition? Try: www.alibris.com

A book like Windows XP Annoyances ISBN: 0-596-00416-8 has the uncanny ability to present the solutions to problems with the interfaces to XP. In my case, I had to activate passwords on my account against my wishes because Microsoft required that programs such as Norton Antivirus and SpyBot have passwords enabled. Windows XP Annoyances showed me how to supply the password automatically at startup. No more restarting only to find that the computer requires a password.

The book also taught me how to reset the time the computer waits for a program to stop hanging and to release before it forces the issue or asks the operator to do so. In my case, I reset the timer from 20 seconds to 4 seconds to speed up the operation of the computer.

Hate XP's SEARCH command? Windows XP Annoyances shows you how to either put in a better search engine or batter the XP search engine into submission. The same book has a very profitable discussion of the Windows Backup Command which is not available via Control Panel/Add remove.

Then there is a very interesting section on how to handle the Blue Screen of Death...

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8 October General Meeting Notes

by Stan Hutchings

Administrivia

CrossTalk/Random Access

Presentation 1 - AuctionDrop

Charlie and Ann O'leary from AuctionDrop gave a presentation on how easy it is to drop off your goods at AuctionDrop, and let them sell the goods on eBay. The Los Altos store is on the corner of Main and Third in the heart of downtown at 200 Main Street, phone 650-941-4365; other offices are in Menlo Park and San Carlos. They recommend visiting their site if you want to buy something, too. They are sellers on eBay, but you can pick up items at their store (you'll pay tax, but avoid shipping cost).

Presentation 2 - Voice and Speech Recognition and IBM Via Voice

Mr. Bernard Krevet, an IBM retiree spoke on and demonstrated Voice and Speech Recognition and IBM's Via Voice. The PowerPoint presentation is available if anyone wants to see it - , and say when you want it. For more help on using a speech recognition application, go to Computing Out Loud website. Another good site is the voice-users mailing list. Bernard then gave a demonstration of IBM's Via Voice. For an update on translation of one language to another, see the article Big leap in machine language translation in the International Herald Tribune.

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15 October Planning Meeting Notes

by Stan Hutchings

The Planning Meeting was held at Jim Dinkey's house. Attendees: Jim Dinkey, Dick Delp, Susan Mueller, John Buck, Stan Hutchings, Lamont Shadowens, Aldora Lee. The attendees enjoyed the refreshments served. The following topics were proposed for discussion:

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Report Spam to the Federal Trade Commission, the California Attorney General's Office and/or the FBI

by Stan Hutchings

Tired of receiving all that spam? For the few MailWasher doesn't catch, when you're feeling grouchy or testy, there are couple of places to vent. Here's the info I have on reporting spam (in addition to Spam Cop). I usually extract the header information and HTML source of the email (when it's not text) for Spam Cop, then forward the email (as is, after inserting the header information at the top of the forwarded message) to the two addresses. It takes about a minute to process the spam, but there is a feeling of satisfaction that the spammer will be blocked and if it's a fraudulent operation, the FTC or AG will investigate. It's vital that you send the header information, because that's what they use to track the spammer. Each email application is a little different (use Help, and search for header), but the header will look something like this:

The really important information is the IP address, the 81.224.188.48 in the header above. That's the real source of the message.

The Federal Trade Commission website to report spam is www.ftc.gov/bcp/conline/edcams/spam. It has lots of information about dealing with spam. To report Spam, you can use the online form at rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01 or just forward the spam, with headers, to uce@ftc.gov

The California Attorney General's Office is looking for samples of spam that meet all of the following conditions:

The web site is caag.state.ca.us/spam and you can forward the spam you receive to caspam@doj.ca.gov (be sure to include the header!).

For really egregious cases, if your were actually defrauded, or were nearly taken in by a scam and think others could be defrauded, you can make a report to the FBI's Internet Fraud Complaint Center (IFCC). The Internet Fraud Complaint Center (IFCC) is a partnership between the Federal Bureau of Investigation (FBI) and the National White Collar Crime Center (NW3C). Before you do file, you should read their guidance on their home page, and I wouldn't report minor stuff. You can get an idea of the kind of scams they investigate in the Operation E-Con Report (more than 90 investigations, involving 89,000 victims and estimated losses of more than $176 million dollars). I reported an email that purported to have the latest Microsoft update as an attachment (characteristic of the Win32.Swen (also known as just "Swen," and often seen as W32/Gibe).

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